AI phone agents are being sold hard to small businesses right now. Some deployments genuinely recover lost revenue. Others are lawsuits waiting to happen. This report shows you which is which.
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Four sections, built to save you from an expensive mistake.
The FCC now treats AI voices like robocalls, with damages of $500–$1,500 per illegal call. What that means for anything a vendor pitches you.
Roughly half of customer inquiries come in after hours, and most voicemail callers never call back. The deployments that pay recover those calls.
Turnkey AI receptionists, industry specialists, and developer platforms, with realistic per-minute costs, not the advertised ones.
The guardrails, recording, consent, and liability questions to demand in writing from any vendor, before your business's name is on the calls.
Research verified against primary FCC and FTC sources, July 2026. Educational research, not legal advice.